Last Updated: June 2026

At Aquila Floors, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact or estimate request, or communicate with us regarding our flooring installation services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when you:

• Request a free estimate

• Complete a contact form

• Call, email, or message us

• Communicate with us regarding your flooring project

This information may include:

• Name

• Email address

• Phone number

• City or project location

• Details about your flooring project

• Preferred installation timeline

• Any additional information you choose to provide

We may also automatically collect certain non-personal information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referral sources

• General website usage data

This information helps us improve our website and better understand how visitors use our services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions and estimate requests

• Schedule consultations and flooring installations

• Communicate about your project

• Provide customer support

• Improve our website and services

• Send appointment confirmations and project updates

• Improve our advertising and marketing efforts

• Comply with legal obligations

If you provide your phone number, we may contact you by phone or text message regarding your estimate, scheduling, or project updates. Message and data rates may apply depending on your mobile carrier.

We do not sell your personal information.

3. Information Sharing

We only share your information when necessary to operate our business.

This may include trusted third-party service providers that assist us with:

• Website hosting

• Contact forms

• Email communications

• Website analytics

• Customer relationship management (CRM) software

• Advertising and marketing services

These providers are required to safeguard your information and use it only for the services they perform on our behalf.

We may also disclose information if required by law or to protect our legal rights.

4. Data Security

We take reasonable precautions to protect your personal information.

Our website uses industry-standard security measures, including encrypted connections (SSL), secure hosting, and administrative safeguards designed to help protect the information you provide.

While we strive to protect your information, no method of transmitting data over the internet or storing electronic information can be guaranteed to be 100% secure.

5. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors interact with our website.

Cookies may be used to:

• Remember user preferences

• Measure website performance

• Analyze visitor behavior

• Improve website functionality

• Support advertising and marketing campaigns

We may use services such as Google Analytics and Google Ads to measure website traffic, monitor advertising performance, and improve the effectiveness of our marketing.

You can disable cookies through your browser settings, although doing so may affect certain website features.

6. Third-Party Services

Our website may include links to third-party websites such as:

• Google Reviews

• Social media platforms

• Google Maps

• Other trusted service providers

These websites operate independently of Aquila Floors, and we encourage you to review their privacy policies before providing personal information.

7. Your Privacy Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information, where permitted by law

• Limit certain uses of your information

• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

We will make reasonable efforts to respond to requests in a timely manner.

8. Children's Privacy

Our website and services are intended for homeowners and adults seeking flooring installation services.

We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Aquila Floors

Phone: 512-851-3125

Email: info@aquilafloors.com

We appreciate your trust and are committed to protecting your privacy while providing exceptional flooring installation services throughout Austin and the surrounding communities.